​​GameDuck Ltd – Terms and Conditions

Welcome to GameDuck Ltd. These Terms and Conditions apply to your use of our website and the purchase of products from GameDuck Ltd, including custom games, stickers, and video game accessories. By accessing or using our website and placing an order, you agree to be bound by these Terms and Conditions. Please read them carefully.

  1. General Information
  • Company Details: GameDuck Ltd is a UK-based business specializing in custom games, stickers, and video game accessories.
  • Contact Information: For inquiries, please contact us at:
  • Email: [email protected]
  1. Products and Orders
  • Product Descriptions: We strive to provide accurate descriptions, images, and prices for all products. However, minor differences in color or design may occur.
  • Availability: All orders are subject to product availability. If a product is out of stock, we will notify you and offer a refund or the option to wait until the product is restocked.
  • Custom Orders: For custom orders, ensure all specifications are correct at the time of purchase. Custom items may have longer processing times, and refunds may not be available for these products.
  1. Pricing and Payments
  • Pricing: Prices are displayed in GBP.. Shipping charges may apply based on delivery location and order weight.
  • Payment Methods: We accept major credit cards, PayPal, and other payment methods as indicated at checkout.
  • Pricing Errors: In the event of an incorrect price, we will contact you with the correct information. You may then choose to continue with or cancel the order.
  1. Shipping and Delivery
  • Shipping: Orders are typically dispatched within 1-7 business days, depending on product availability. We deliver within the UK and internationally.
  • Delivery Times: Estimated delivery times vary based on location and shipping method selected at checkout. Delays may occur due to unforeseen circumstances.
  • Shipping Fees: Shipping fees are calculated at checkout and depend on the delivery location and shipping speed chosen.
  1. Returns and Refunds
  • Standard Products: We offer a 14-day return policy for non-custom products, starting from the date of receipt. Products must be unused and in their original packaging.
  • Custom Products: Custom items are non-refundable unless they arrive damaged or defective.
  • Return Process: Contact us at [email protected] to initiate a return. Return shipping costs are the responsibility of the customer unless the product was faulty or incorrect.
  • Refunds: Refunds are issued within 7-10 business days after we receive and inspect the returned item.
  1. Intellectual Property

All content, including product images, logos, and graphics, is the property of GameDuck Ltd. You may not use or replicate our content without prior written permission.

  1. Limitation of Liability

GameDuck Ltd is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products, including but not limited to loss of data, revenue, or profits.

  1. Privacy Policy

We are committed to protecting your privacy. Please review our [Privacy Policy] for details on how we collect, use, and protect your personal information.

  1. Amendments

GameDuck Ltd reserves the right to modify these Terms and Conditions at any time. Changes will be posted on our website and will apply to orders placed after the date of modification.

  1. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising out of or relating to these Terms will be subject to the jurisdiction of the courts of England and Wales.

Thank you for shopping with GameDuck Ltd! We hope you enjoy our products as much as we enjoy creating them.